Over the course of fourteen years, First Citizens has evolved into one of the region's leading and most dynamic providers of financial products and services. An indigenous bank. First Citizens enjoys high ratings from the world's leading credit rating agencies, Standard & Poor's and Moody's Investors Service.

In delivering service excellence, the First Citizens Group has developed a strong technology platform, winning accolades such as the Tyrone Samlalsingh Pinnacle Award (2001,2003 & 2005) for excellence in innovation, communications technology and e-commerce.

The consistent incremental growth of the Bank's portfolio and profits has earned First Citizens the rating of'First in Soundness' in Trinidad & Tobago (2003) and the award for the 'Bank of The Year 2005' from The Banker Magazine, a subsidiary of the Financial Times. This was not, however, the first time the Bank received such an award as in 2002 Latin Finance, another well-established publication, also awarded First Citizens the 'Bank of the Year' title. First Citizens remains the only indigenous bank to float two US$100 Million Bonds (February 2004 & January 2005) and be admitted to the International Finance Corporation's (IFC) B-Loan Programme.

In November 2005, First Citizens re-branded the Group with the unveiling of its new symbol, representative of the coming together of its customers' needs and the organisation's strengths, moving upwards towards success. Since then, First Citizens continues to implement processes to improve its customer service, the range of products offered as well as re-structure and re-design its retail network. Overall, First Citizens continues to live its tag line: “We put you First”

The First Citizens Group consists of First Citizens Bank Limited, First Citizens Asset Management Limited, First Citizens Trustee Services Limited, First Citizens (St. Lucia) Limited, First Citizens Securities Trading Limited and the First Citizens Sports Foundation.