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Ann Marie Narine
 
Financial Services Ombudsman  

Biography

Ms. Ann Marie Narine joined the Central Bank of Trinidad and Tobago in 1984 and functioned at different levels of Examiner in the Bank Supervision Department culminating in the Senior Examiner position.  In 2003, she was promoted to the position of Manager of the Policy Unit in the Financial Institutions Supervision Department. Her responsibilities included the development of the Market Conduct Unit when the Central Bank assumed the role of regulator of insurance companies in 2004.  As such, she was responsible for handling all the complaints on insurance companies and was a member of the committee mandated to expand the role of the Ombudsman to include insurance companies in 2005.

Ms. Narine was also responsible for the development of Guidelines for both the banking and insurance sectors and was a member of the technical team which worked on amendments to the legislation for both the banking and insurance sectors.  She has presented papers at the Caribbean Group of Banking Supervisors’ conferences on various aspects of bank supervision. In 2002, she was engaged by the Caribbean Regional Technical Assistance Centre (CARTAC), an IMF funded organization located in Barbados, to assist in the training of examiners of the offshore sector in St. Vincent in respect of the conduct of on-site examinations.

She is a member of the Board of Trinity College, Moka and is active in various private charities.

Ms. Narine holds an MBA in Finance from Long Island University, New York.

The Ombudsman will handle matters of transparency where terms of a contract have not been met. In the case of banking complaints, she will not treat with matters relating to the general interest rate and risk policies concerning the granting of loans and the pricing of products.


Contact Information
Office of the Financial Services Ombudsman
Central Bank Building, 1st Floor
Eric Williams Plaza, Independence Square
P.O.Box 1250
Port-of-Spain
Trinidad, West Indies

Tel: 1-868-625-4835 Ext. 2685/2681/2675/2657
Fax: 1-868-627-1087

Email: info@ofso.org.tt

Website: www.ofso.org.tt
 
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