The code outlines industry practices and consumer and industry
responsibilities, which will help to protect consumers in their use of
Debit Card Services in Trinidad and Tobago.
The Bankers Association of Trinidad and Tobago currently comprises eight member banks, including Bank of Baroda, Citi Bank, FirstCaribbean International Bank, First Citizens, Intercommerical Bank, RBTT Bank, Republic Bank Ltd and Scotiabank.
The Code of Banking Practice (the Code) seeks to foster good relations between Banks and their Customers (as defined below) and to promote good banking practice by formalising standards of disclosure.
When using ATMs: Be aware of your surroundings before entering an ATM area. If there are any suspicious persons around, leave and come back later or go to another location.
Ms. Ann Marie Narine is the Financial Services Ombudsman. The Ombudsman will handle matters of transparency where terms of a contract have not been met.
